What does the setup fee cover?
Setup covers discovery, appliance configuration, installation, identity federation, connector wiring, validation, training and handoff.
Every quote is sized to your actual usage, hardware footprint and SLA. No per-token billing. No hidden hardware margin. A setup fee and service retainer give you a clear 36-month TCO against cloud AI spend.
Setup, retainer, and zero hardware commission — every customer starts from these three principles.
Custom-quoted to your discovery and usage audit — never a published price.
Both modes keep you the owner of the hardware. Both keep your data plane fully out of our visibility.
Appliance installed at your site or data centre. Best for existing infrastructure, regulated workloads with strict physical-control requirements, and full operational independence.
Same appliance, same sovereignty story — racked in our Croatian data centre. You still own the hardware. Best for fully-remote teams without on-site infrastructure.
What sovereign on-prem AI actually costs to ship internally — versus what we charge to ship it for you. Year 1, like-for-like, SME profile.
Hire the team. Stitch the OSS. Survive the audit.
Same outcome. None of the headcount.
Public-cloud AI looks flexible until sensitive data, audit requirements, rate limits and token usage all become board-level concerns.
| Cloud AI APIs | LLM Machines | |
|---|---|---|
| Data control | Prompts leave your perimeter | Data stays inside your environment |
| Cost model | Usage-based token spend | Setup + service retainer + owned hardware |
| Vendor lock-in | Provider-specific APIs and policies | Open-source stack and OpenAI-compatible gateway |
| Deployment time | Fast to start, slower to govern | 4–6 week controlled deployment |
| Auditability | Limited to provider logs and exports | Logs, routing and controls inside your perimeter |
How quotes, hardware, retainers and scaling work before a commercial conversation.
Setup covers discovery, appliance configuration, installation, identity federation, connector wiring, validation, training and handoff.
The retainer covers ongoing service, support, updates and operational partnership, scaled to your hardware footprint, users and SLA.
No. Hardware is passed through at zero commission, so your infrastructure investment stays with you.
Yes. Annual prepay receives a 20% discount on the recurring service retainer.
Pricing scales with capacity, user count, deployment mode, high-availability requirements, connector scope and support expectations.
The largest variables are local model capacity, number of users, availability requirements, regulated deployment constraints and integration complexity.
Discovery call, usage audit, sized appliance spec, 36-month TCO comparison against your current cloud spend.